Return & Replacement Policy
At Fiore Fashions, we strive to provide high-quality ladies’ and kids’ wear. If you are not completely satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
You may request a return or exchange under the following conditions:
- The request is made within 7 days of delivery
- The item is unused, unwashed, and in original condition
- All tags, labels, and packaging are intact
- The product is not damaged due to misuse or improper handling
2. Non-Returnable Items
The following items are not eligible for return or refund:
- Items purchased during sale or clearance offers
- Innerwear, undergarments, or hygiene-sensitive products
- Customized or altered products
3. Return Process
To initiate a return:
- Contact us via phone or email with your order details
- Our team will verify your request and provide return instructions
- Ship the product back as per the instructions provided
Note: Return shipping charges may be applicable unless the product is defective or incorrect.
4. Refund Policy
- Refunds are processed only after the returned product is received and inspected
- Approved refunds will be credited to the original payment method
- Processing time may take 5–7 business days after approval
5. Exchange Policy
- Exchanges are subject to product availability
- If the requested item is unavailable, you may opt for a refund or store credit
6. Damaged or Incorrect Products
If you receive a damaged, defective, or wrong item:
- Contact us within 48 hours of delivery
- Provide clear photos of the product and packaging
- We will arrange a replacement or full refund at no extra cost
7. Order Cancellation
- Orders can be canceled before dispatch
- Once shipped, cancellation is not possible
8. Contact Us
For any return, refund, or exchange requests, please reach out to:
Fiore Fashions
📞 +91 94463 31871
📧 info@fiorefashions.in